NTISthis.com

Evidence Guide: PSPGOV504B - Undertake research and analysis

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPGOV504B - Undertake research and analysis

What evidence can you provide to prove your understanding of each of the following citeria?

Identify and undertake research

  1. Information needs are defined based on work objectives and client and organisation requirements.
  2. Potential sources of information and the format in which they are presented are evaluated and selected in line with the purpose and audience for the research.
  3. Strategies are developed to acquire required information in accordance with legislation, policy and procedures.
  4. Information is researched in a timely and thorough way and within resource allocation.
  5. Quantity, quality and relevance of initial search results are assessed and gaps filled using the same or adjusted research strategies.
  6. The methods and outcomes of research, and the criteria used to make information decisions and choices are clearly communicated.
Information needs are defined based on work objectives and client and organisation requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Potential sources of information and the format in which they are presented are evaluated and selected in line with the purpose and audience for the research.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Strategies are developed to acquire required information in accordance with legislation, policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information is researched in a timely and thorough way and within resource allocation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Quantity, quality and relevance of initial search results are assessed and gaps filled using the same or adjusted research strategies.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

The methods and outcomes of research, and the criteria used to make information decisions and choices are clearly communicated.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse information and apply the results of analysis

  1. Information from various sources is examined, compared and evaluated for content, structure and logic.
  2. Analytical techniques and processes are selected in line with defined objectives.
  3. Information is collated, consolidated and analysed and outcomes are advised to senior staff in accordance with organisational policy and procedures.
  4. Facts, issues, patterns, interrelationships and trends are identified through analysis in accordance with research aims.
  5. Agreed project timelines are met, and the defined standards of the organisation are met for all work.
Information from various sources is examined, compared and evaluated for content, structure and logic.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analytical techniques and processes are selected in line with defined objectives.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information is collated, consolidated and analysed and outcomes are advised to senior staff in accordance with organisational policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facts, issues, patterns, interrelationships and trends are identified through analysis in accordance with research aims.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Agreed project timelines are met, and the defined standards of the organisation are met for all work.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain information systems

  1. Information systems are maintained, validated and reconciled so that data and system integrity are assured.
  2. A range of standard and complex information systems and applications is maintained in accordance with organisation standards.
  3. Information systems are reviewed and updated as necessary.
Information systems are maintained, validated and reconciled so that data and system integrity are assured.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

A range of standard and complex information systems and applications is maintained in accordance with organisation standards.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information systems are reviewed and updated as necessary.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Compile reports from information systems

  1. The findings from analysing information are used to meet client/organisational needs and organisation standards.
  2. Content of reports is determined and organised in a manner that supports the purposes and format of the organisation and audience.
  3. Reporting of results is sequenced logically, is concise and clear, and includes predictions, assumptions and constraints where relevant.
The findings from analysing information are used to meet client/organisational needs and organisation standards.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Content of reports is determined and organised in a manner that supports the purposes and format of the organisation and audience.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reporting of results is sequenced logically, is concise and clear, and includes predictions, assumptions and constraints where relevant.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Units to be assessed together

Pre-requisite units that must be achieved prior to this unit:Nil

Co-requisite units that must be assessed with this unit:Nil

Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:

PSPETHC501B Promote the values and ethos of public service

PSPGOV507A Undertake negotiations

PSPGOV512A Use complex workplace communication strategies

PSPGOV513A Refine complex workplace documents

PSPGOV520A Scope statistical data collection

PSPGOV521A Collect statistical data

PSPGOV522A Process statistical data

PSPGOV523A Interrogate and analyse statistical data

PSPGOV524A Interpret data and related statistics

PSPSCI503A Develop and undertake scientific/technological research

PSPFRAU502B Anticipate and detect possible fraud activity

PSPLAND506A Identify and manage contaminated sites

PSPSEC501A Assess security risks

PSPCRT505A Undertake senior court listing activities

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of Employability Skills as they relate to this unit

research and analysis undertaken in a range of (3 or more) contexts (or occasions, over time)

Resources required to carry out assessment

These resources include:

legislation, policy, procedures and protocols relating to research and analysis

access to electronic and other information sources relevant to the workplace

case studies and workplace scenarios to capture the range of situations likely to be encountered when undertaking research and analysis.

Where and how to assess evidence

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when undertaking research and analysis, including coping with difficulties, irregularities and breakdowns in routine

research and analysis undertaken in a range of (3 or more) contexts (or occasions, over time).

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations.

Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:

case studies

portfolios

projects

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace and/or training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements

Look for evidence that confirms skills in:

applying public sector legislation such as occupational health and safety and environment in the context of information management

accessing and using information ethically and legally

using manual and computerised techniques for information management

applying computer technology to data storage, security, retrieval and presentation

undertaking statistical analysis

using critical analysis techniques

communicating with colleagues and supervisors

presenting information in a range of ways such as report format, numerically, in tables, with graphs, spatially

responding to diversity, including gender and disability

applying problem solving and referring problems as required

Knowledge requirements

Look for evidence that confirms knowledge and understanding of:

legislation, policies, procedures and guidelines relating to information handling in the public sector, such as confidentiality, privacy, security, freedom of information

data collection and management procedures

organisational information handling and storage procedures

cultural aspects of information and meaning

sources of public sector work-related information

economic, legal and social issues surrounding the use of information

public sector standards

standard reporting procedures

electronic and manual filing systems

databases and data storage systems

equal employment opportunity, equity and diversity principles

public sector legislation such as occupational health and safety and environment in the context of information management

Range Statement

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Sources of information may include:

organisation materials

client information

market trends

registries and file records

library materials

financial records

statistical information

personnel/human resource records

asset records

legislation

policies

Information format may include:

multimedia

database

web site

dataset

audio/visual

word processed documents

books

gazettes and other publications

reports

pivot tables

Strategies may include:

research plan

search strategy tailored to the information retrieval system selected:

using key concepts and terms

using classification schemes

using search engines

using analysis systems

using data warehouse systems

using internal organisers such as indexes in books

Legislation, policy and procedures may include:

Commonwealth and State/Territory legislation, standards and guidelines especially relating to privacy, confidentiality, freedom of information, security, fraud control, copyright, intellectual property

government policy

public sector code of ethics

national standards

Australian standards such as records management, knowledge management, risk management

the organisation's policies and practices

organisational code of conduct

Internet etiquette (netiquette)

Evaluation of content may include:

reliability

validity

accuracy

authority

currency

point of view

bias

prejudice

deception

manipulation

supporting arguments

contradictions

different viewpoints

the cultural, physical or other context in which the information was created

the impact of context on interpretation of the information

comparison of new knowledge with prior knowledge

whether information contradicts or verifies information from other sources

Analysis may include:

application of statistical methods

mathematical calculations

critical analysis

problem solving

forecasting

Information systems may contain:

computers and networks

communication channels

records management guidelines

data

procedures

protocols

legislation, guidelines and awards

organisation, legal and policy materials

client information

market trends

registries and file records

library systems

financial records

basic statistical information

personnel records

Client/organisational needs may include:

provision of advice

input into policy development

solutions/options for action

forecasting

determining future outcomes

identifying strategies derived from analysis of information